1. Definitions

• a. Organisation: Life Circle Health Services Pvt. Ltd. (CIN U85100DL2012PTC232872), with registered office at B-17, 4th Floor, Jungpura Extension, New Delhi – 110014 and corporate office at Nextgen Heights, Plot No. 90, Shilpa Enclave, Chanda Nagar, Hyderabad, Telangana – 500050.
• b. App: CareTube App.
• c. Course: "Introduction to Caregiving for the Aged" (9 videos + assessment).
• d. Participant: Registered user participating in Course and Competition.
• e. Campaign Period: 30 April 2026 to 11 May 2026.
• f. Competition: Skill-based qualification followed by draw-based selection.
• g. Prizes: As defined in Clause 7.

2. Eligibility

• a. Open to individuals who:
  • Are 18 years or above
  • Are residents of Hyderabad
  • Are paid or family caregivers
• b. Participants may be required to submit proof of Hyderabad residency (Aadhaar, utility bill, rental agreement, hostel certificate, employer certificate, or any method determined by the Organisation). Failure to provide proof may result in disqualification.
• c. Course completion and certificate download must occur within the Campaign Period (on or before 11 May 2026).
• d. Employees and their immediate families are not eligible.
• e. The Organisation reserves the right to verify eligibility at any stage.

3. Campaign Period

• a. 30 April 2026 to 11 May 2026
• b. All course requirements must be completed within this period
• c. The Organisation may extend or modify timelines

4. Registration and Participation

• a. Download the CareTube App
• b. Register with accurate details
• c. Complete all videos and questions
• d. Minimum score: 50%
• e. Certification Fee Clarification:
  • The course is free. A fee of ~ ₹102 is charged solely for issuance of the certificate.
  • This fee is not charged for participation in the Competition.
• f. Entry into the Competition is incidental to certificate download.
• g. Each participant is entitled to only one valid entry.
• h. Participants may be identified using mobile number, email ID, device ID, and/or government ID.
• i. Any use of bots, automation, or unfair means will lead to disqualification.

5. Course Content and Assessment

• a. 1 introductory and 8 instructional videos
• b. Available in Telugu, Hindi, English
• c. Multiple-choice questions
• d. Minimum score: 50%
• e. Multiple attempts allowed only till the generation of certificate; last score considered
• f. Assessment ensures demonstration of skill and knowledge

6. Skill-Based Prize Competition

• a. The Competition is fundamentally skill-based. Only participants achieving the qualifying score are eligible.
• b. The skill requirement significantly reduces the participant pool and ensures that chance does not dominate the outcome.
• c. Winners are selected through a draw from qualified participants. Participants with a higher score have higher chances in the draw.
• d. The Organisation may verify participation integrity before inclusion.
• e. The Organisation's decision is final and binding.
• f. The draw process may be recorded or audited.

7. Prizes

a.

• b. Non-transferable and non-exchangeable
• c. Paid via bank transfer
• d. Tax Deduction: TDS will be deducted as per applicable Indian laws.
• e. Winners must provide bank details and KYC documents.

8. Winner Selection and Notification

• a. Draw within 10 days of campaign end
• b. Notification via email and/or WhatsApp
• c. Results published on website
• d. Winners must respond within 7 days of publication of results
• e. Failure to respond → forfeiture
• f. Identity and eligibility verification required

9. Disqualification

Participants may be disqualified for:

• Violation of Terms
• False information
• Fraud or manipulation
• Multiple accounts
• Ineligibility

The Organisation may use automated and manual fraud detection methods.

10. Intellectual Property Rights

• a. All content, including but not limited to videos, questions, text, graphics, logos, trademarks, and software used in the App and the Course, is the exclusive property of the Organisation or its licensors and is protected under applicable Indian and international intellectual property laws.
• b. Participants are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Course content solely for personal, non-commercial educational purposes during the Campaign Period.
• c. Any unauthorised use, reproduction, distribution, modification, public display, or creation of derivative works from the Course content is strictly prohibited and may result in legal action.

11. Privacy Policy and Communication Consent

• a. The Organisation collects, processes, and stores personal information of Participants in accordance with its Privacy Policy available on the App and at https://caretube.in/
• b. By participating in the Course and Competition, Participants expressly consent to:
  • Collection and processing of their personal data
  • Communication via email and WhatsApp
  • Use of their data for administering the Competition, including winner selection and prize disbursement
• c. Winners agree to allow the Organisation to use their name, photograph, likeness, and city/state of residence for promotional and marketing purposes without additional compensation, unless prohibited by law.

12. Representations and Warranties

• a. The Participant represents and warrants that:
  • All information provided is true, accurate, and complete
  • Participation does not violate any applicable law, regulation, or third-party rights
• b. The Participant agrees to comply with all applicable laws while using the App and participating in the Competition.

13. Limitation of Liability

• a. To the fullest extent permitted by law, the Organisation, its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, goodwill, or business opportunities, arising out of or in connection with:
  • Access to or use of the App or Course
  • Inability to access or use the App or Course
  • Any third-party content or conduct
  • Unauthorised access to or alteration of Participant data
• b. The Organisation shall not be responsible for any technical malfunction, network failure, system error, delay, or data loss, including failure of responses to be recorded correctly.

14. Indemnification

The Participant agrees to indemnify, defend, and hold harmless the Organisation, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Participation in the Course or Competition
• Violation of these Terms
• Violation of any third-party rights

15. Governing Law and Jurisdiction

• a. These Terms shall be governed by and construed in accordance with the laws of India.
• b. Any disputes arising out of or in connection with these Terms, the Course, or the Competition shall be subject to the exclusive jurisdiction of the courts located in Delhi.

16. Amendments

• a. The Organisation reserves the right to amend, modify, or update these Terms, including extending the campaign dates, at any time without prior notice.
• b. Any such changes shall be effective immediately upon posting on the App or website. Continued participation shall constitute acceptance of the revised Terms.

17. Force Majeure

The Organisation shall not be liable for any failure or delay in performance of its obligations due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, strikes, technical failures, network disruptions, or any unforeseen circumstances.

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed and the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with the Organisation's Privacy Policy, constitute the entire agreement between the Participant and the Organisation regarding the Course and Competition, and supersede all prior agreements, communications, or understandings, whether written or oral.

20. Contact Information

21. Authorised Version

Where these Terms and Conditions are translated into multiple regional languages, the English version shall be the authoritative version. All interpretations shall be based on the English version.

22. Platform Disclaimer

This Competition is not sponsored, endorsed, or administered by Apple, Google, or any app store provider. Participation is subject to the respective platform terms and policies.

23. Acceptance